Record inbound and outbound calls automatically or on-demand. Secure cloud storage, per-user and per-queue configuration, easy playback, and bulk export for compliance. Works with Hosted PBX, SIP Trunks, and Teams.
Configure recording exactly how your business needs it — automatic, on-demand, or a mix of both.
Set recording to start automatically for all calls, specific users, call queues, or inbound numbers. No agent action required — every call is captured without exception.
Agents can start and stop recording at any point during a live call with a single button press in the Webphone app or on their desk phone. Ideal for calls that only occasionally need recording.
All recordings are encrypted at rest and stored in Australian data centres. Access is controlled by user permissions. Configure retention periods from 30 days to unlimited to meet your compliance requirements.
Listen to recordings directly in your browser. Download individually or in bulk as MP3 or WAV files. Filter by date, agent, number, or call duration to find exactly what you need for training or compliance.
Call recording works across Hosted PBX, SIP Trunks, and Microsoft Teams Direct Routing — all managed from the same portal. One unified recording library for your entire business.
Automatic announcement prompts notify callers that recording is in progress. Configure prompts per call flow to comply with Australian privacy law. Audit logs track who accessed recordings and when.
Choose the storage pack that suits your call volume. All plans include secure cloud storage, browser playback, and bulk export. Add recording to any Hosted PBX, SIP Trunk, or Teams plan.
Pay only for what you record. No monthly commitment.
Great for small to mid-size teams with regular recording needs.
High-volume recording for busy call centres and compliance-heavy businesses.
All prices include GST. Storage plans are per account (not per user) and can be shared across all users on your system. Need a custom plan? Contact us.
Call recording is available as an add-on to any Hosted PBX, SIP Trunk, or Teams plan. Plans from $0/month — contact our Perth team to get set up.
Tell us who you are so we can tailor the quote.
Select everything you're interested in — pick as many as you like.
Help us size the right plan for your team.
What kind of devices does your team need?
Tell us about your number requirements.
Almost done — just a couple of planning questions.
Where should we send your quote?
