Guides, tutorials, and troubleshooting for your PC Madness VoIP phone system. Can't find what you need? Contact our Perth team directly.
Set up call flows, manage extensions, configure auto-attendants, and use every PBX feature.
Install, configure, and use the VoIPCloud Webphone on Windows, Mac, iOS, and Android.
Configure Teams Direct Routing, add users, manage voicemail, and troubleshoot Teams calling.
Configure SIP trunks on 3CX, FreePBX, FusionPBX, and other PBX platforms.
Ordering numbers, porting your existing numbers, and understanding number types.
Understand your invoice, manage payment methods, view usage reports, and update account details.
Fraud prevention, call spend controls, number spoofing, and securing your account.
The most viewed guides by PC Madness VoIP customers.
Step-by-step guide to creating an IVR auto-attendant using the drag-and-drop Call Flow Designer. Covers menus, time conditions, voicemail, and queue routing.
Read article arrow_forwardHow to port your existing landline, mobile, 1300, or 1800 number to PC Madness VoIP. Covers CAT A/C porting, timeframes, and what to prepare.
Read article arrow_forwardConfigure PC Madness VoIP SIP trunks in 3CX. Covers trunk settings, codec selection, inbound/outbound routing, and NAT traversal.
Read article arrow_forwardOur Perth-based support team is available Monday to Friday, 8am–4pm AWST. We'll get back to you the same business day.
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